The car pickup process was troublesome. Returning the car was also problematic due to miscommunication with customer service. They told me to wait at Terminal 1, Arrival Gate 3, but no one showed up. Parking at the airport was inconvenient, and being unfamiliar with the area, I spent over an hour driving around. The staff hadn’t arrived when I got there. While the fuel tank was full upon arrival, driving for over an hour lowered it slightly, and I was charged a deposit deduction of over 570 THB.
Fast pick-up and car exchange process. They didn't say anything even though I was slightly late returning the car. However, I couldn't find a gas station at the airport and returned the car with a 5/4 fuel level, resulting in an $800 charge.
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