It took over an hour to pick up the car, the service efficiency was too low. They were much more meticulous during the return process than during the pickup. Are they trying to charge extra?
The attitude was good. However, they initially did not accept the official notarized document and said they only recognized the translated document (the small white booklet). I had to explain for a long time. I hope the platform can communicate better with the car rental company.
“Don’t bother with this rental company they don’t care at all”
About Europcar:7.0/10
Useless real drama returning the car so annoying incurring cost for international phone calls from my phone as the office was closed and had to return to another location that would have been fine if they had bothered to contact me I mean they had ALL MY CONTACT DETAILS USELESS will never use again they simply don’t care
“Great website with plenty of options to choose from!”
About Europcar:9.7/10
This time around their fleet was upgraded and the car I picked was a new Hyndai, and almost brand new condition. The Staff was very efficient.
About QEEQ:10.0/10
Its a great site and give customers many options to choose from different vendors. Unlike some car rental websites, Easyrentcars.com actually discloses the actual car vendor's name.
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