Rental was really easy, but the insurance policy got complicated, we could add an extra driver.

Rented a car for a week at $55 per day. Extended the rental for another 5 days, but the price went up to almost $80 per day, which is very disappointing.

I've always rented cars from Hertz. The service is great, and both the shop and the cars are very clean and well-maintained.

Checkin Counter staff's responses were curt, speaks w minimal eye contact, no greetings, no smiles, no 'thank you'....simply bored with her job (?) Overall, unapproachable & checkin was unpleasant. In contrast, Checkout staff were courteous & professional.

Glad I found this site.

We had a small problem with our own smartphone and it’s connectivity to the vehicle for Satnav. A team atone of your Midwest drop offs helped us immensely and even provided a portable backup Satnav unit.

The outcome (of a good quality long term rental at a cheaper price) was far superior to anything else we found. Well done!

One trend I have found with all rental companies of late is that there a very few (if any) rental company employees in the car pick up area. This time with Hertz, I rented a convertible and I didn't how to operate the roof, I had to find and then flag down an employee to instruct me how to raise and lower the roof. Usually I'm left on my own to figure out how a car systems work.

Wonderful, easy and intuitive to use.