Picking up and returning the car was quite convenient, but the efficiency at the pickup counter was extremely poor. It might have been due to new staff who were not yet familiar with the process.
Overall pretty good, the car was very new. Returning the car in a different location was convenient and the cost was reasonable. However, when picking up the car, the rental staff initially insisted I had to purchase their insurance despite having QEEQ insurance. They only relented after I mentioned contacting QEEQ to resolve the issue.
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