I reserved an SUV but was given a VW Passat. The rep attempted to switch out the vehicle without an adjustment to the price. Getting the price adjusted was a task. He didn't want to do it.
The vehicle itself was dirty and had registration that was expired in June.
Showed up a half hour late to pick me up. Was supposed to get a midsize car, received an economy size, car was not in great shape with scratches and the ceiling was stained brown. The overall rental had a bunch of extra costs and charges.
“Unforgettable experience, bluntly REFUSED to pickus up at the Airport after waiting for three hours”
About JC:2.0/10
what car? after calling for "pick-up" from the Airport and actually begging some-one to pick my wife and I up, after 3 hours I finally had to rent from another rent-a-car so that I can get where WE were going.
They tried to force me to pay for insurance and didn’t even up renting me the car. They left me no options but to cancel. And then they wouldnt even drop me off at another rental car place, forced me back to the airport, waisted about 1.5 hours of my time.
“Never got the rental! No answer when calling for pickup.”
About JC:2.0/10
JC never answered our calls to be picked up.
After 2 hrs. of trying, we rented from another company.
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