The overall service was acceptable. However, four days of car rental plus full insurance cost 1028 RMB, and I ended up with two fines totaling 700 RMB. One fine was 200 RMB for speeding, which I accept since there was electronic monitoring evidence. The other fine was 500 RMB for using my phone, but there was no photographic evidence provided.
When booking through QEEQ, it mentioned that someone would hold a sign to pick us up at the airport and take us to the rental location, but no one was there. We had to call the rental company, and they sent a car to pick us up. Although the staff at the rental company were not very talkative, they were professional and efficient, which is commendable in a generally low-efficiency country like Jordan. However, the car was quite old.
The service was excellent. After arriving at the airport, I called the shop and someone came to pick me up within minutes, as the shop is very close to the airport. During the car handover, the staff was very professional, explained all the scratches clearly, and even suggested that I take a video. When returning the car, they inspected it on site and refunded the deposit immediately. Afterwards, they even provided a free ride to a nearby hotel. Excellent service!
The best place i rent from, support and help is very good
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Arena Rent A Car in Jordan
Laura Joule
-
-
-
-
View more >Bert Holt
-
-
-
-
View more >Kevin MacPherson
-
-
-
-
View more >Gladys Sainsbury
-
-
-
-
View more >M.Iqelan
-
-
-
-
View more >