QUEEN ALIA INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

Fast and convenient

Very good. Got an upgrade to a Corolla Cross midsize SUV. The car was new with only 20,000 kilometers on it. Picked it up and returned it with half a tank of fuel. No additional fee for being 24 years old. Returning the car was quick; they inspected it and refunded the deposit on the spot.

They are the best

Thank you from my heart

Nice

Good support

Thank you avaise

Supportable thank you

The service was excellent. After arriving at the airport, I called the shop and someone came to pick me up within minutes, as the shop is very close to the airport. During the car handover, the staff was very professional, explained all the scratches clearly, and even suggested that I take a video. When returning the car, they inspected it on site and refunded the deposit immediately. Afterwards, they even provided a free ride to a nearby hotel. Excellent service!

Satisfied

Satisfied, good service attitude, efficient problem-solving.

The car rental process was completed within 15 minutes, and the staff spoke English. Overall, a good experience.

When I arrived at the airport, I was informed there were no cars available. I couldn't get a car in two days and had to request a refund. This is very unreliable and ruined my travel experience.

A staff member met us at the airport exit and drove us to the rental car store. The car collection process was convenient and straightforward. We bought comprehensive insurance, and there were no additional sales pitches or conditions. We quickly set off in our car. The owner even bought us each a cup of coffee from a nearby shop. The car model was the same as the one we reserved. The return process was also very quick. Overall, this is an excellent car rental company.

The best place i rent from, support and help is very good

Provided return instructions during pickup

I booked 4WD Japanese SUV, but only left 2WD Chinese SUV...

Satisfied

Overall quite satisfied, the pickup and return process was convenient and quick.

Average

The staff were very enthusiastic, but they kept pushing insurance on us during the process. Even though we already bought full insurance through the rental company, they still kept trying to sell us more and mentioned various hypothetical consequences.

Very satisfied. When picking up the car, I took photos using the QEEQAPP, especially of the areas with scratches. When returning the car, the staff inspected it carefully, and after showing them the photos, everything was fine.

Please Mr. Abdullah, if you’re gonna be late at least let me know. I’ve contacted you on what’s app and no response. I really thought for like 10 minutes I was being scammed ! Thanks anyways