Rented a car for 4 days. The platform mentioned there would be a Chinese contract, but there wasn’t one! Aside from the fees prepaid on the platform, an additional 120 AED was charged onsite, claimed to be taxes, but it felt excessive. It’s unclear how much extra will be charged during pickup, as the platform couldn’t provide an answer and said it depends on the onsite process. I might consider renting directly onsite in the future.
As someone who has rented cars across five continents, I strongly advise everyone to avoid this rental company. Their car return inspection process is exactly the same as the schemes of rental companies in Sanya, forcing me to bear significant losses. Of course, if you don't mind inspecting the car for twenty minutes under 45-degree heat in Dubai, you might still consider it.
There was a counter in the airport hall where the procedures were handled quickly, but they did not inform me of the specific car model. I chose an SUV COMPACT, but they gave me an SUV SMALL, which is a completely different category.
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