The store couldn't find my reservation, which wasted an hour of my time and seriously affected my travel plans and mood. The vehicle model was completely different from what I booked—it was a lower-tier model with a different price. They responded claiming it was the same tier, which is absolutely nonsense.
Like: Upon arrival I walked into the Hertz section of the car rentals and I got helped immediatly. Friendly agent.
Very helpful person at the car itself. Gave me the tip to photograph all dents and scratches and also advised me to put my luggage + my handbag in the boot to avoid any trouble at the robots. Dislike: The boot of the car had been smashed by a previous user. The lock of the 5th door didn't function properly.
Fortunately my journey was short and I didn't have to stop at many robots because the door had opened and all my luggage + my handbag were exposed and for grabs. This car shouldn't have been rented out without fixing it.
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View more >Dislike: The boot of the car had been smashed by a previous user. The lock of the 5th door didn't function properly. Fortunately my journey was short and I didn't have to stop at many robots because the door had opened and all my luggage + my handbag were exposed and for grabs. This car shouldn't have been rented out without fixing it.