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Bad coordination between 3rd party booker and rental car store

Reviewed: Fri, Jul 12, 2019
About Advantage: 8.7 /10
They didn't have cars available at time of pick-up. I had to wait 4 hours to have a car ready.
About QEEQ: 8.0 /10
Economy | Toyota Yaris 2 Doors or similar

Relevant Reviews on Advantage NEW YORK LAGUARDIA INTL AIRPORT

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Full Size | Toyota Camry or similar
Reviewed: Tue, Oct 15, 2019
“Real-Life Seinfeld Episode: They Can Take a Reservation, but They Cannot Hold the Reservation”
About Advantage: 5.0 /10
When I arrived on time to pick up my rental, Advantage did not have any cars. Instead I was told that there was a two hour "waiting list" and that they would call me when a car was available. The staff was nice during what I'm sure was a frustrating day for them, but ultimately Advantage failed at the one thing I counted on them to do: give me a car that I had reserved (and prepaid for!).
About QEEQ: 7.0 /10

B.Keller

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Full Size | Toyota Camry or similar
Reviewed: Wed, Aug 28, 2019
“no cars available when I showed up on time. waited for TWO to return and got smaller car same price”
About Advantage: 4.7 /10
the car was not up to expectations. i feel i deserve a discount for having to wait for a bad car to show up. i left for my trip late and in a car too small to take my packed luggage.

D.Vaivao

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Mini Van | KIA Sedona or similar
Reviewed: Wed, Jul 24, 2019
“Great time a great experience thanks.”
About Advantage: 9.7 /10
Very easy convenient and affordable. Customer service was absolutely Fantastic. Very little wait time.
About QEEQ: 10.0 /10

b.salazar

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Mini Van | KIA Sedona or similar
Reviewed: Tue, Jul 23, 2019
“Was charged twice. First with you guys then with them. I will be callibg my credit card to fight thi”
About Advantage: 5.7 /10
Did not want to help with the issue and just kept brushing me off

D.Eisen

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Thu, Jul 4, 2019
“Disappointing experience”
About Advantage: 6.3 /10
Advantage management did not adequately plan enough cars to fulfill their reservations. I waited 1 1/2 hours for a car.
About QEEQ: 8.0 /10

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