NEW YORK CAR RENTAL REVIEWS

God and fast service. I have never picked up or returned a car so fast.

Tiempo de espera en la recogida del vehículo

Terrible, disrespectful, unprofessional AVIS station at JFK. I will never use it again. People waiting over an hour at 11PM after trans-Atlantic flights, tired, indifferent employees who couldn't care less. Shameful.

No complaints at all, everything was as described . Well done.

Good Hospitality, Appreciate if you could add more staff in JFK so that the que gets faster.

User Friendly

2 hour wait for the car was t great, but Counter staff Desmond handled this with humour and confidence. Well done!

Lo unico que sugiero, es que hubiese sido conveniente para mi que Qeeq hibiera podido agregar mi numero de Hertz Gold Member a la renta. Consulte y se me informo que no era

posible.todo fue perfecto

高速代の請求が良くわからない

車種をグレードアップしてもらえたことは助かりました。あのクラスじゃないとワシントンまでの4時間の運転は厳しかった。ナビも日本語対応助かりました。

Charged 20$ for refueling, feels like too much

Rented a car in NY from JFK airport.. Great experience, car was ready, nice and exactly like booked with all inclusive insurance. Great reate.

Car exactly like booked with all inclusive insurance. Great reate.

Trop attente pour récupérer véhicule 1 heure.. et déçu par véhicule

We were delayed at immigration with an interminable line! By the time we arrived at the Budget office, it was closed. After evaluating the options, I decided to hire a car for 24 hours from Avis; while I was in the Avis office, I heard another customer say that he had a Budget reservation, I asked him about it and he told me that Avis and Budget are the same company, so I was able to pick up the car I had originally reserved from the Avis counter. I was glad I did not spend the extra money on a taxi or additional rental, however a little more information would have gone a long way to relieve the stress and not make us waste another hour looking for solutions, after we had been traveling for more than 24 hours.

See above

All went well from this perspective

Great service

I’m a fan

Counter staff was not helpful at all, very aggressive and did not answer any of my questions. She was very un polite and charged me over the price for the agreed price without any clarification and when I asked first she ignored and then the 2nd time she answered me very aggressively and she said how would I know in a very aggressive way. Also for the security deposit, she charged me way above the amount that was specified. Conclusion : this is my first and last time to deal with Thrifty because of this person.

It’s an easy app to use and very much recommended to anyone looking to book a rental car, very competitive prices.

Car drivable but had faults (cruise control and collision warning inoperative and warning lights on). Were not advised of existing damage to bodywork. Car had 90,000 on clock so not a new vehicle. Counter staff and return staff very pleasant and efficient.

All good.

All OK

All OK

Estuvo muy bien la verdad, pero enseguida empiezan a preguntarte a los chóferes a GPS a no sé qué y le dijimos que ya venía todo reservado y tuvimos que buscar la letra pequeña de vuestra reserva

De momento la fastidiada es que queríamos una picada y no llevaba GPS y por ese precio nos dieron un Volvo moderno que también estuvo bien pero nuestra ilusión era una una pick con GPS

Please see above, it was way below what I am used to experiencing with Budget.

Over two hours long wait at a stuffy hot waiting room in LaGuardia. No compensation, not even sorry for the long wait. Waisted half a day of our trip.

After reading the Budget reviews, I was a bit concerned. I have to say on arrival it was a very pleasant experience with helpful and friendly staff. The car was what we expected in size and fitted our luggage perfectly. I would definitely recommend and will be using again.

Very easy process and a fast and efficient customer service. The value of the car hire was second to none. I will be using again and highly recommend.