NEW YORK CAR RENTAL REVIEWS

Really loved it!

The staff were friendly and welcoming, and the store was easy to find.

Super satisfied with everything, no complaints at all.

Very good.

It was okay, nothing special but not bad either.

Overall it's okay. The Black guy was very patient and didn't charge any additional fees. The $250 deposit was refunded quickly. However, I had booked a Camry, but for a non-airport city location in New York, there were very few cars available with no equivalent or higher-level options. Since I was in a hurry and didn't want to argue, the two cars were of different levels, but the rental prices were not much different. So I just went with it.

The service is acceptable.

Perfect rental experience overall – easy to find and the staff were really welcoming.

Really good overall.

The directions were clear and it was really easy to find.

Returning the car at Budget Airport is quite convenient; you can take the AirTrain directly to the terminal.

They gave us a Subaru—don’t remember the exact model, but it had three rows and fit six of us perfectly. It was basically brand new with only about 700 miles on it, and the power was great. I’d never driven one before so I wasn’t used to some of the smart features, but I eventually figured out the adaptive cruise control, which made driving a lot easier.

Pretty good overall.

Very easy to locate, the car received was a Chevrolet, easy to drive and very spacious.

They even gave me a whole case of oil, which was awesome.

Very good, reasonable price, and excellent service. I will choose them again next time.

Satisfied

The car provided was slightly upgraded, overall it was acceptable, but the queue time was too long and the efficiency was quite low.

The manager’s service was pretty good. The only issue was that the car I booked wasn’t actually available, so they had to rush one in from somewhere else, which wasted quite a bit of time. They did give me some fuel as compensation though, so overall it was still a decent experience.

Good