They recommended upgrading to a 4-wheel drive due to possible snowy roads, which we agreed to for an additional $100. The car we picked up was a 7-seater, which felt oversized for our group of four with two 24-inch suitcases, but the 4-wheel drive was indeed necessary.
The staff added multiple insurances without my consent even though I clearly stated I didn't want any extra insurance. The insurance cost is almost as high as the rental fee.
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