This was the worst car rental experience I've ever had. I booked online, but when picking up the car on-site, they gave me one with over 80,000 kilometers on it. Upgrading to full insurance cost $200, $180, or $150, and we finally settled on the previously quoted $108 (probably trying to rip off as many people as they can). While driving, a tire blew out, so we replaced it with the spare and called the company to inform them. When returning the car, two employees spent a long time inspecting the tire, claiming it needed to be sent to a repair shop to check if it could be fixed. If repairable, we'd pay the repair cost; if not, we'd have to pay $100. We thought the outcome would surely be up to them anyway. Sure enough, after a long wait, they told us we had to pay $100. Moreover, this amount couldn't be deducted from the $200 deposit but had to be paid as an additional fee.
The car was in good condition with only a little over 30,000 kilometers. It was quite new. We drove over 3,300 kilometers without any issues.
About QEEQ:10.0/10
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