When I arrived, the staff mentioned that there was a car shortage throughout the day, and most people had to wait about 2 hours for a vehicle. Luckily, shortly after, it seemed a batch of cars had been prepared, and they said I was fortunate not to wait too long.
Overall satisfied. We almost couldn't pick up the car because we didn't have a Chinese credit card with a chip, but they allowed us to take the car and even gave us a free upgrade to an SUV.
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