The credit card couldn't process the deposit, so they initially asked me to pay 2000 MYR in cash. I ended up paying 1000 MYR in cash as a deposit. Now it's May 5th, and the deposit still hasn't been refunded.
The vehicle was relatively old, and the key issue is they didn’t refund the deposit. Instead of a credit card pre-authorization, the deposit was charged directly. After returning the car, they said the deposit would be refunded in 14 business days, but then they went radio silent.
Do not rent a car from this company! The deposit was charged as a regular payment, and it's been over two months without a refund. I noticed many people had similar experiences based on the reviews. This seems to be a recurring issue.
너무 오랜기다림에 다들 공항 빠져나가고 딱 두명 저희만 남아서 1시간을 넘게 기다리다 지쳤습니다
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