When returning the car, make sure not to use the navigation directly from the pickup/return car instruction interface, as the actual store address differs by several hundred meters from the navigation destination. This means you will not be able to find the rental company if you directly use the address from the pickup or return car instruction interface. The correct approach is to copy the store's English address from the interface and paste it into Tantoo Maps or Google Maps to search for the store's location before navigating there. I hope this review catches the attention of Zuzuche and prompts them to fix the significant discrepancy between the rental company store address at Phoenix Airport and the navigation destination provided in the Zuzuche order's pickup/return car instruction interface, to avoid inconvenience for future users.
They required purchasing additional insurance on-site and pressured me to make a quick decision because their shift was ending soon. They also tried to upsell vehicle upgrades.
It took time to move from the terminal and the counter was smooth.
About QEEQ:9.0/10
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Great experience in all respects!
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