DEINICIO NO RESPETARON LA CANTIDAD PACTADA EN QEEQ PARA DEPOSITO EN GARANTIA, ME VI OBLIGADO A PAGAR UN PRECIO MAS ALATO Y NO ME DIERON FACTURA.
Reply by Qeeq: Thank you for selecting QEEQ as your choice and for sharing your experience with us. In order to provide a more effective resolution to your issue, kindly forward the rental agreement, final invoice, and any relevant supporting documents to support@qeeq.com. This will enable us to conduct a thorough investigation on your behalf.
The car was very new, with only a few thousand kilometers. Both the shuttle driver and the counter staff were very friendly and professional. There were no upsells and the deposit was returned on time, with no hidden costs.
The car rental company's service was okay! However, I feel that the insurance package provided by our platform has issues. It always seems complicated. This time, my car was scratched by another vehicle, but it wasn't covered in the insurance policy, so I had to pay 610 euros myself. I think it's very troublesome for the platform to provide domestic insurance services due to language barriers, reporting issues, etc. They also advised against buying the rental company's insurance, so I ended up being the guinea pig! It's better to book directly through the official website.
“Very nice car, staff behind the counter were helpful, all up a very good experience would recommend.”
About OK Mobility:9.0/10
Didn’t know there was a free shuttle to ok mobility just out of the airport, spent $30 on a taxi, advertising this a little better would help.
About QEEQ:8.0/10
Good
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