This company is absolutely terrible! Be very cautious when choosing them! On the day we arrived, we landed in the afternoon and finished collecting our luggage by 4 PM. We called them to arrange a pickup, and they kept saying 'Got it, got it, we've sent the car.' In the end, we waited outside for almost two hours! Nobody came to pick us up, and I had to keep calling to hurry them up one by one! When we finally got the car, they told us we had been given a half tank of fuel and should return the car with the same amount. We didn't take photos because we’ve rented cars abroad many times and are accustomed to mutual agreements and trust between parties. In the end, this rental company charged me for fuel and a refueling service fee! I asked why, and they said I didn’t return the car with a full tank! Absolutely disgusting!
The was fantastic!
The customer service provided by Sky (employee) was outstanding. From the moment he picked us up at the airport to the drop off back at the airport he was personable, friendly, I couldn't recommend him higher.
Overall a great experience.
“Relatively simple and trouble free but could improve.”
About Yesdrive Car Rentals:8.0/10
Shuttle pick up could have been quicker, a little disorganised. Car was fine for our needs
About QEEQ:9.0/10
Booking was easy. Price drop gained us a discount but the method of getting a refund for the price drop amount is unsatisfactory. Why not refund as drops occur?
Car was ready when booked. Pickup at airport was quick and easy as was the drop off at the end.
Good, clean reliable car. We had a great trip.
About QEEQ:10.0/10
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