The Green Motion customer service rep tried to push us into agreeing to $90 SunPass purchases, claiming that if we didn't assent, that we'd be privy to hundreds of dollars in fines for unpaid Miami area toll fees.
We recognize that this was likely not this employee's fault (that rather, it was the company policy), but we will not be renting from Green Motion again. Trying to bully customers into such an item just to raise money is unethical, especially when our total toll road expenses for the car rental period were only $6.80 per vehicle (plus the $5 cost of the transponders we purchased at Walgreen's on our own).,
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Customer Service
Sun Pass Scam!