Très bonne expérience delocation de voiture que je recommanderai sans hésiter

The car rental price is much cheaper than other well-known companies, but there are extra charges when picking up the car! This company said that the full insurance I bought through the rental website was not theirs and required me to charge 2450 euros as a deposit, which exceeded my French credit card's single transaction limit. Then they immediately suggested that I could charge only 400 euros if I paid an additional 20 euros per day as a fee. So the actual rental cost was 20 euros more per day compared to the booking price on the website! Although overall still cheaper than big companies like Hertz, this kind of trick is very annoying! In my over twenty years of renting cars in Europe, I've never experienced this before; usually, paying for insurance means no deposit required. True to their company name (Surprice=Surprise). The staff was nice, but this trick was unexpected. I saw that everyone was discussing with them for a long time, and the waiting time to pick up the car was quite long. I recommend not renting from this company.

No power to plug our GPS. Had to use a power pack during our stay, No spare tire in the trunk.

Horrible car, payed 3000 dollars for a 2016 car with bold tires, dirty on the inside , no gas , bad brakes, and the staff with no experience , rude to the customer, and when i told them that wasn’t the car i rent it they sad tgat they didn’t have any more car to give me, horrible experience not coming back to this campany.

Localisation en face l'aéroport au milieu des autres loueurs de voitures. Un peu d'attente pour prendre la voiture mais c'était un jour d'affluence. Nous avions demandé un Petit SUV | Nissan Qashqai ou similaire et nous avons eu une 2008 flambant neuve avec 4,3 km au compteur. Restitution 10 minutes. Ils privilégient les retours car les avions n'attendent pas. Aucun souci au retour. PARFAIT pour nous. Nous reprendrons Surprice à Porto si l'occasion se présente.

La voiture réservé n'était pas celle reçu au Portugal. Une attente 1h30 sur place c'est horrible, peu de chaises, pas de place. Faire attention sur tout sur place.

Rien à dire, tout c'est bien passé.