Very easy, and no confusion from any part. And the price was unbeatable. I live in DK, got car @ EWR
Leeroy From DK
United States
Reviewed: Thu, Jul 25, 2019
About Budget:8.7/10
I Called two times from Denmark to Budget in EWR. First call I talked to a local guy Who was rude and completely useless. Second call, I got an South East Asian guy, who was very helpfull and solved the issue.
About QEEQ:9.0/10
You shoul consider expressing more clearly, which company you actually are renting from. In my case Budget. Could have missed it...
“Newark airport service sucks, Alany ok. Car not in best condition”
About Budget:2.0/10
I've booked Corolla n got a similar one Kia which i felt was a downgrade and the car condition was not the best...right side of the car had lots of scratches and dented and the lady at newark was super gruchy, not friendly at all. However, return at Albany Airport, the staff was much more helpful and friendier
The queue was very slow, the reserved car model was unavailable, and they recommended higher-end models with an additional charge of $250 to $400. After refusing, they tried to sell other services. Eventually, I ended up paying an extra $70 for the car. The process took nearly 2 hours.
The pick up service was outstanding. We were in and out in less than 10 minutes. Excellent service.
About QEEQ:10.0/10
Great price for the vehicle. Reservation was booked last minute and was completed without any problem.
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Customer Service
Very easy, and no confusion from any part. And the price was unbeatable. I live in DK, got car @ EWR
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