Better cars

Great service

I definitely would rent with you again. They upgraded my car at N/c since you were out of the car I rented. Didn;t need such a bigvehicle but took it anyway since nothing else was available. Was a bit upset when I called for p/u at the airport and it went to voice mail. Had to callback 2 times to get somebody but she said she was there alone and on the other phone.

I waited over an hour to get my car. There was one person working and the lobby was full. They did not have the vehicle I reserved. The car they gave me was dirty and damaged with dents and scratches.

The car was not what I reserved, and a step down in my opinion. They offered an upgrade in lieu of what i reserved, but the staff wanted more money. The rental facility was very poor, AC wasn’t working, staff was unimpressive. I also waited 45 mins in the scorching heat for the pickup shuttle at the airport. Overall, not a good experience.

Hire better employees, they were so rude and mean.