Easy honest reliable

The website said there was a shuttle bus which almost made me rebook with a different company but the counter was actually in the terminal at the Hertz desk. I was very happy with the pick up. Car was brand new.

Booking was easy enough.

Excellent value. Great service

Easy to get the best deals. You do all the hard work

Car was a bit beaten up so I recorded the condition of it but there was no problem on drop off or after.

Price drop protector saved me money on this booking which was a pleasant surprise.

The car broke down on a major highway. It was terribly dangerous and we had to be extracted and then I was charged for the extraction. I was then given the same type of car when I asked for a standard I was told I would have to pay more after what we had already gone through. I will be contacting the company and have put a hold on my credit card payment.

Like: Incredible price for three days, guy at airport service desk was laid back, very pleasant and there was no pressure, VW Polo was nearly new, in good condition and great little car
Dislike: When I returned the car, I couldn't find anyone to check it in so I went to reception. The guy asked if everything was ok and took the keys; trusting I had not damaged the car. I realised afterwards that they were still able to take money from my credit card so I checked my card for a few days afterwards. Everything was fine but it would have been even better if I'd had it confirmed earlier. Not a problem but that's the only thing I can think of where the experience could have been even better. I will hire a car again through Easy Rent / Thrifty when I'm in Ireland and next time I will be familiar with the procedure. Thank you