Good rental company bad website experience especially mobile application they force to download the

Waiting for too long at the airport to picked up and the staff wasn't friendly.

The car I was given wasn't what I booked. The employee wasn't helpful neither was the customer service team I emailed.

Waited a long time (30 mins) for pick-up and had to call twice. Even after the driver arrived, my name was not on the pick-up list which means my request for pick-up was not even passed to the driver. After arriving at the car rental, it took almost 30 mins to process my booking with the staff having to key in my details into the system twice. All in all, it took almost 1.5 hours before I can even get to drive. Even after drop-off, nobody attended to me even after standing there for 15 mins with staff walking off elsewhere.

Will definitely use this platform for booking in the future. It is easy to use and my experience booking through Easyrentcars were great.

Great service from staff at aero drive - would always recommend

They didn't have the car that they advertised and they give me a similar one. I think they don't have it at alll tho.