The staff were on time, friendly and helpful. However, there was a hiccup at the end when we dropped off the car. There was an existing scratch on the tyre rim and a small cut on the tyre. The staff marked it on the sheet at the beginning but when we returned it, a different staff said that we caused it. Their reason was that the staff marked the rim only and not the tyre. After explaining a couple of times that the cut on the tyre was existingly there, and going back and forth with a lady on the staff’s phone, they finally agreed that it was not our fault.
About QEEQ:10.0/10
I loved the customer service, the ease of usage of the app and the price protector where I am notified if the price drops to a certain level. Two thumbs up!
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