Over 2 hours to collect a badly damaged car

The actual rental company was gold not ace. It was hard to fi and the drop off due to alterations to airport

Platform worked ok

Le véhicule était parfait nous avons été surclassé. Car chez ACE on appel au moment ou le client est au guichet pour savoir si un véhicule est disponible. Attente improbable au guichet, on essai de nous revendre une assurance alors qu'elle est deja prise sur le site, un scandal pour 160 euros de location avec assurance, on m'a demandé 95 euros en plus ou emprunte sur la CB pour la franchise.

I was concerned upon arrrival and seeing Ace was at the same doubter as goldcar with just a tiny A4 sign as I had read so many poor reviews of glodcar, this meat I left with the hire car with some concerns regards what would happen when I returned it! The guy on the vonnter was very polite and did not push any additional insurances as I had expected, we had no issues with the car and return was smooth. I would just recommend that Ace distance themselves from the negative glodcar reputation if possible.

Easy booking and clear paperwork with simple easy to understand recommendations regards the additional excess waiver insurance provided.

new car, whats better ?

good staff,speaking English

The car worked fine but was very heavily damaged (large dents and almost every panel was scratched or gouged) and only a 1.4 petrol so a bit under powered for a car the size I had requested.

Fine.