Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

G.Aylward

Ireland

Reviewed: Thu, Aug 8, 2019

About Easirent: 4.0 /10

Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.

Compact | Ford Focus or similar

3-day rental

Relevant Reviews on Easirent Dublin Airport

gunars zakaritis

Ireland

5-day rental

Mini Van | Volkswagen Touran or similar

Reviewed: Sat, Dec 14, 2024

“Never ever again!”

About Easirent: 3.0 /10

Stay away from these lads,my first and last time i rent any car of anybody and they try to scam me straight away. Gave me car with chip in windscreen,which i piccked up after half an hour and took a picture of it. After returned car they tried to charge me 560e,but next they they said it's only 160e as it doesn't need to be fully replaced. Them boys should be sacked,dishonest liars and chancers.

About QEEQ: 10.0 /10

A.Knight

Ireland

16-day rental

Standard | Volkswagen Passat Estate or similar

Reviewed: Tue, Jan 7, 2020

“On current experience I’d go to a hire company that provides the car class booked.”

About Easirent: 6.3 /10

Was told the class/size of vehicle I booked wasn’t available, hence I had to leave a bag in Dublin with relatives. Witnessed the same routine with another customer when I returned the vehicle, which makes me wonder.

About QEEQ: 7.0 /10

R.ZABORNIAK

Ireland

4-day rental

Intermediate | Kia Optima or similar

Reviewed: Sun, Sep 22, 2019

“no documents provided, unacceptable !”

About Easirent: 7.6 /10

NEVER RECEIVED MY AGREEMENT - I asked several times, this is unacceptable! I was promised by the person at the counter that agreement will be sent next day! never was! I am still waiting, for the invoice as well.

Ireland

9-day rental

Intermediate | Kia Optima or similar

Reviewed: Tue, Jul 16, 2019

“Ridiculous asking for proof of address and payslip without notice”

About Easirent: 9.0 /10

Over 69 mins providing proof of address and payslip without prior warning. Person before mr had same problem. Ridiculous and should be compensated

G.Tyne

Ireland

2-day rental

Mini | Toyota Aygo or similar

Reviewed: Wed, Jul 10, 2019

“Do not use easirent dublin airport. Shocking experience. See google reviews for other reviews.”

About Easirent: 2.0 /10

Never again, this is the worst rental car experience ever, I suggest removing them from your platform as I thought you were the same company. Shocking service, all the scam extras they charge, the delays in pick up, told I had to bring it back full of fuel when it only had a quarter tank when I collected. Rude staff who didn't care.

About QEEQ: 8.0 /10

Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

Relevant Reviews on Easirent Dublin Airport

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