Love the car, customer service disgusting, made us wait over 1 hour for the keys when they where already in the office waiting to be given to me, tried selling me more insurance and tried scaring me just in case I crash. Need signs outside their company so you can find the place.
La personne au guichet en plus d’être peu agréable a voulu nous vendre des assurances supplémentaires. Quand nous avons refusé, car nous avions déjà l’assurance Axa, il s’est montré arrogant en nous disant que la moindre rayure serait à notre charge car l’assurance ne nous couvrait pas du tout. Il a beaucoup insisté pour nous montrer les tarifs de l’agence en cas de rayure... et en nous recommandant plusieurs fois de prendre l’assurance.
Vous faites le Check in seul. La voiture est livré très peu propre. Poussiéreuse et avec des taches de savon. Pour masquer les rayures et les mettre sur notre dos à notre retour ? Nous avons photographié toute la voiture sous toutes ses coutures. Pendant le Check in d’autres clients se sont fait embêter pour une rayure prise en photo mais non signifié sur le papier.
Le retour s’est bien passé. Nous sommes tombé sur un agent sympa et agréable.
“Terrible lengthy pick up procedure!! - AND one shuttle bus to and from airport”
About AMIGO AUTOS:6.7/10
The collection process is a shambles - hundreds of people waiting and not enough counter staff by far. This would put me off using this company again. One shuttle bus picking people up at the airport which only accommodates 12 people, so if you cant get on you have to wait for him to go and drop them off and come back. VERY POOR
Waited three hours to get the car, Amigo handles by OK Rentals with ten counters but only two people serving.
They tried to sell us protection and were very forceful that we take it etc. When we didn't they became quite rude.
About QEEQ:10.0/10
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I still haven't got my deposit back and you're asking for feedback? We were hit with 15e pd extra
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