The car needed a wheel balance and alignment. No one to talk to upon turn in. Told to just leave key

No issues on collection. Nice car, fitted the bill. Easy drop off.

So easy. Very helpful in passing a message to the hire company when we were running late.

Very professional!

I had the worst experience at the rental place,My car was not ready at the pick up time and had to wait 2+hrs before i got the car a

Pressured into buying E-Zpass ($270) by 3 staff members saying there are NO cash tolls ANYWAY in NY. Totally incorrect. On return when I questioned this they changed their story to “nearly” no cash tolls in NY. When we said we’d take our chances, they threatened with a $25 admin charge for each billed toll! Also tried to up sell us with the car but it was clear they didn’t have what we booked on the property! Not nice when travelling long haul with a baby!! Also tried up selling insurance & roadside, even though I showed them the details of already having this through EasyRentCars. They pretty much said it’s not worth the paper it’s written on!

One of the tires had 20 psi.... It freaked out when I found out about it on a highway. Please check tires before renting out!