What a horrible experience only three days before our wedding!

D.Siciliano

Ireland

Reviewed: Thu, Aug 15, 2019

About Easirent: 5.3 /10

We turned up around 12am only to find a family arguing with the attendant (possibly Marco) we weren’t sure why, but waited our turn. As soon as it was our turn about 60minutes later...he was just terrible, I get it we needed to either get insurance or a pre authorisation amount, but he was just horrible, saying he had to leave when we were making our mind up, saying he would just lock up and we wouldn’t get a car. That pressure is not good! Not professional! And should just not be on! Horrible horrible service. We ended up getting extra insurance, we needed it as he was just giving us scare tactics. I’m very unhappy with the service given don’t think I’ll hire again. Not a great way to start our wedding!

Economy | Ford Fiesta or similar

7-day rental

Relevant Reviews on Easirent Dublin Airport

Sabina Sinclair

Ireland

5-day rental

Reviewed: Tue, Oct 29, 2024

About Easirent: 10.0 /10

The staff was quick and responsive, the pick-up and drop-off were efficient, and the location was very easy to find. The car handover process was relatively fast.

About QEEQ: 8.0 /10

Sophia Buckle

Ireland

5-day rental

Reviewed: Thu, Sep 5, 2024

About Easirent: 8.0 /10

It's okay. They were very patient and communicated through a translation app. We contacted QEEQ customer service to arrange a later pickup and drop-off.

About QEEQ: 10.0 /10

A.Knight

Ireland

16-day rental

Standard | Volkswagen Passat Estate or similar

Reviewed: Tue, Jan 7, 2020

“On current experience I’d go to a hire company that provides the car class booked.”

About Easirent: 6.3 /10

Was told the class/size of vehicle I booked wasn’t available, hence I had to leave a bag in Dublin with relatives. Witnessed the same routine with another customer when I returned the vehicle, which makes me wonder.

About QEEQ: 7.0 /10

M.O'Neil

Ireland

4-day rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Apr 25, 2019

“OK, good for the price paid, but lots of things could be improved.”

About Easirent: 6.0 /10

+ves: Value was good compared to others. Drop off was handled OK. Fuel deposit was swiftly returned. -ves: The car (Hyundai i10) was smaller than expected having paid for a "Fiesta or similar". Lots of unnecessary & unclear choices for insurance and fuel combinations. Pick up location wasn't clean. Collection from Airport took too long.

About QEEQ: 10.0 /10

Easy to use, good price

S.Mudannayaka

Ireland

3-day rental

Mini | Fiat 500 or similar

Reviewed: Fri, Jan 25, 2019

“Very scary”

About Easirent: 9.3 /10

When picking up the car the guy at the counter painted a very scary picture of insurance situation and informed me that to be fully insured I need to purchase very expensive insurance. I know this is his job and everything he said was accurate but I found it very scary. And the whole process took too long. When I dropped off I found the guy accepted it was rude. He dropped me off at the airport by double parking and gave me a "safety first" advice when I was going to get off from offside of the van. But because he double parked, the near side was equally dangerous.

About QEEQ: 10.0 /10

What a horrible experience only three days before our wedding!

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