I had lost my driving license & I orally I was told by the lady at the Alamo counter I couldn’t rent without the original license - even though I had printed out a copy (I keep a copy on Dropbox) & a UK government DVLA access check code - but when I told the manager I rent direct from Alamo every few weeks in the USA - he said it was fine. I only booked through you since ALAMO had no cars showing as available - so good for you for having stock with them.
Like: Manager upgraded us for no charge - this was great! Dislike: Lots of questions and prompting to up sell items - some that I knew we didn't need. No super high pressure, but at every stage of the process.
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