When needed, customer service was great

Portugal

Reviewed: Tue, Aug 20, 2019

About Alamo: 9.3 /10

The set-up assistant missed informing us of the fuel shortage and strikes at the petrol station in Faro. So in the week when we ran out and kept finding closed stations, we spoke with CS and eventually got to Julie after 24 hours of to and fro. She pulled out all the stops to make sure we were fuelled and ok to go and kept in touch till we were happy all was okk

About QEEQ: 8.0 /10

Full Size Van | Ford Galaxy 7 Seats or similar

1 days rental

Relevant Reviews on Alamo in Portugal

Edith Henry

Portugal

1 days rental

Reviewed: Tue, May 28, 2019

About Alamo: 4.0 /10

They added mysterious insurance to the order. You must be careful. Even after we told them we didn't need it, they still added extra insurance. The rental company didn't deal with it, so we had to accept the loss.

Dora Den(n)is

Portugal

1 days rental

Reviewed: Wed, Feb 12, 2020

About Alamo: 10.0 /10

The pickup and drop-off process was very quick! The staff was also very friendly! Highly recommended!

About QEEQ: 8.0 /10

Newman Herbert

Portugal

1 days rental

Reviewed: Wed, Mar 29, 2023

About Alamo: 8.0 /10

Satisfied

Portugal

5-day rental

Compact | Renault Captur or similar

Reviewed: Mon, Dec 14, 2020

“Value for money simple car rental”

About Alamo: 9.0 /10

The automated booking kiosk was not 100% operational.

About QEEQ: 10.0 /10

V.Araujo

Portugal

1 days rental

Full Size Van | Volkswagen Transporter or similar

Reviewed: Thu, Sep 19, 2019

“Below Expectations”

About Alamo: 7.0 /10

We had to wait 4 hours to pick up the vehicle. Very slow process. When i picked up the vehicle light on dash to add Blue. I brought this to attendant attention i was told i would to wait at least before they address it. It cost me 22.50 euros to fill up.

When needed, customer service was great

Relevant Reviews on Alamo in Portugal

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