Long wait for bus both ways - counter staff booked a taxi for us for the return to the airport as we watched the bus leave whilst he was checking car but it didnt turn up so we ended up getting the next bus - 40 minute wait.
Car was OK but not very clean inside.
I got a confirmation that I had my hire car. Then called them after my flight and they said they had no cars. I had to call my brokers. It was a nightmare.
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