Two people at the counter 40 people in line 1st two cars were unacceptable came back the next day and got a decent car. Only excepted the second car the night before because they ran out of cars!

Confusion and wrong key made a car change necessary and took nearly an hour to get car and exit facility.

Queued for ages. £280 booking became £660 after add ons. Tolls - advised penalties. Never actually went on toll road. Collision damage waiver - bought through EZ rent - Fox advised that it was not at minimum legal level so added their own.

Initial wait at pick up of 40 minutes. Twenty more to pick up vehicle. Intermediate was a KIA Soul with over 60,000 miles, which soon produced brake noise. This deteriorated into serious brake issues. Roadside Assistance was the best part. George was truly helpful and followed up. Return of the vehicle required a trip of a 100 miles with worrisome brakes. Exchange was to same vehicle type with same amount of mileage and numerous dings. At return, the line at the pickup counter was even longer than when we first rented. This location needs more help on weekends.

window didn't work.