The car aas not quite as big and not nearly as powerful as expected. It was however very economical, clean and new and drive very smoothly. The cruise control was fantastic!
Staff were extremely helpful and friendly, dealing with many customers who were hot and had had delays. Lots of respect and praise for them!
About QEEQ:9.0/10
Very easy to book! Great value which didnt need dropping.
The car assigned to me had only 50,000 kilometers on it, but the roof was full of dents, there were scratches all around, and the bottom corner of the right front door was damaged. Of course, these damages did not affect driving. What truly impacted the drive was that a tire got punctured and leaked air during the trip. This car didn’t have a spare tire, and using tire sealant and inflating it didn’t work, so I had to find a repair shop. They refused to patch it and only replaced it with a used tire at my own expense to get me back to the rental location. However, the rental company wasn’t satisfied with the replacement tire and charged me for a new one. Both charges are currently being processed through insurance claims, and I hope it gets resolved smoothly.
When picking up the car, the dashboard showed one tire had low pressure. I informed the staff, and they said it should be fine. However, the next day, the tire pressure dropped even further, so I returned to the store to swap the car. Making sure the first car has no issues would be much better.
The overall service was average, and the staff seemed rather impatient during pick-up. Be sure to inspect the car carefully, and it’s best to record a video as evidence. This is a local rental company with affordable rates, but adding insurance is part of their business strategy. Car theft, smash-and-grabs, and luggage theft are common in Italy, especially in parking lots near tourist attractions. The police are typically unhelpful, so it’s highly recommended to purchase comprehensive insurance, including coverage for lost items inside the vehicle. When choosing a rental company, compare the total costs after adding full insurance.
“Good booking experience, low average rental car agency experience”
About Centauro:7.7/10
We booked a Fiat 500 and received a Ford Fiesta which had a really high consumption of gasoline.
To pick up the car, we had to wait outside of the Airport, which we found after like 15 minutes. But after that we had to wait 50 minutes until the transfer shuttle arrived. The driver was so kind to let us put the luggage inside the bus;) No help needed, thank you!
With that in mind we ordered a mytaxi after our trip at the drop off location. Because we just saw the shuttle leave and did not wanted to wait anymore. We recommend using uber or mytaxi instead of the untrustworthy shuttle from Centauro. It cost us around 15 EUR.
Additionaly we got the car 3/4 fully loaded with gas. I insited to get it full to full as we booked it through the app but the lady at the desk did not want to move a finger. So we had to bring it back 3/4 full.
About QEEQ:10.0/10
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