Excellent package, car plus insurance plus car selection Will definitely recommend to family and fr

The person checking us in (Valerie) was courteous and professional. She offered us an upgrade which we took her up on (FC or IC?). We had the choice of a fast car, a Toyota Camry or Van. As a family we decided on the Chrysler Pacifica which was a modern van and great to drive.

Emails about the booking, receipt, etc were accurate and timely.

The car was not the one advertised in my booking but « an equivalent car » which never look as good as what I booked. It took some time to do the paper work - and finding the car ! - at pick up Everything else was great

Counter staff pushed for everything including toll pass which we didn't need. Otherwise fine.

ロサンゼルス国際空港近くの代理店？下請店？が、ADVANTAGE RENT A CARという店でしたが、トヨタの車を申し込んでいたに、ヒュンダイの車を貸し出されました。 追加保険を強引に勧められるようなことはありませんでした。

To be honest I would have expected better from Europcar, It was a franchise they used, staff were helpful especially at pick up area. The outside of the car was clean the inside was just about tidy, Front window was very dirty on the inside had not been cleaned in a while, no water in the washer bottle had to fill up myself, every so often a message would appear front sensor not available you would assume that this is checked and attended to before it went for rental,