Dislike: The contract lists a phone number to call for pick up service since the rental service is an off airport location. The number listed on their documentation is incorrect. I had no way of contacting the rental place to arrange the pickup so we had to take a cab. Cost me $65 to get to my car. I will be contacting qeeq on Monday and would expect reimbursement for the out of pocket expense for transportation to the location since it is their mistake the wrong phone number is printed on their contracts. Hopefully they are willing to reimburse me so this doesn’t go into a lengthy credit card charge dispute.
Good
Dislike: The contract lists a phone number to call for pick up service since the rental service is an off airport location. The number listed on their documentation is incorrect. I had no way of contacting the rental place to arrange the pickup so we had to take a cab. Cost me $65 to get to my car. I will be contacting easyrentcars on Monday and would expect reimbursement for the out of pocket expense for transportation to the location since it is their mistake the wrong phone number is printed on their contracts. Hopefully they are willing to reimburse me so this doesn’t go into a lengthy credit card charge dispute.