Counter help lady was very nice but there was a line of 10-12 customers and within minutes the 3 people at the counter went down to 1. Nothing is automated at Fox. don't care that they are the cheapest. There customer service is so bad, we will never use them again
“Take me from A to B, fine.
Bad exterior condition.
Works just fine.”
About FOX RENT A CAR:4.0/10
Do not try to force people to buy stuffs if they say no. Car about the condition of the car you are renting my car was totally a mess. Bumper falling down, a lot of marks on a car!
One thing would definitely be the Customer service is so poor, after a 15-16hr flight/travel it would be really nice to be greeted with a smile, friendly or welcoming tone, like real basic customer service skills needs big improvements.
Also the first car (black Ford Explorer) they gave us had problems with the brakes we noticed on the 2&3rd day we had to return it, thankfully they were helpful in giving us another car to replace and worked perfect for us.
About QEEQ:8.0/10
After researching so many different car rental booking places I was fixed and confident easyrentcars provided the most affordable rentals for the vehicles we were looking for.
“Fox rent a car is cheap but the check out experience is awful and you may not get the car booked”
About FOX RENT A CAR:6.3/10
A mid size car is advertised as suitable for 4 pieces are large luggage. The car provided a Kia Soul can only take 1 large and one small piece if the back seat is occupied. For two people it was fine but should not be used in this category.
I also heard the check in clerk tell a client they did not have the seven seater booked available because “We do not have visibility of on line bookings through third party booking sites”. This is appalling and would make me think twice about using them again. The check out service is slow and inefficient. The clerk held on to my credit card and drivers licence for 20 minutes while going to find me the class of car booked. The car did go well and was good value but was full of marks and small dents
About QEEQ:10.0/10
Easy to deal with. Price drop protector worked fine but th e difference should be refunded a lot earlier than after completion of the car hire
Everything was smooth as it was supposed to be. Thanks
About QEEQ:9.0/10
This was the first time I used Easyrentcars and I am satisfied. I will use it again. Thanks
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Fox rent a car's customer service is SO SLOW
Relevant Reviews on FOX RENT A CAR Salt Lake City Airport
André Casagrande Ros
-
-
-
-
View more >M.Rampton
-
-
-
-
View more >-
-
-
-
View more >Frank
-
-
-
-
View more >Fmefem
-
-
-
-
View more >