Would not use again

L.Bendelow

Portugal

Reviewed: Sat, Sep 14, 2019

About SURPRICE RENT A CAR: 8.0 /10

The car was new but the gear box had been clearly ragged about and reverse was easy to slip in to, few marks and scuffs but generally a good, large estate. The baby child seat that we paid over €50 for the week was useless. It was not secure using seatbelts and it was well used, it had no isofix base. The shuttle on collection did not have a car seat either and my baby had to sit on my knee. The pick up process was slow and painful. On both occasions (pick up and drop off) I heard many complaints about extra charges. We were also charged extra as the credit card was in my partner’s name and we had to add her as a driver, even though the t&c’s said if the cc was in the name of someone else, further ID may be required. Overall I think I will pay more in the future for collection at the airport, Surprice clearly need more staff and a smoother more streamlined pick up process.

About QEEQ: 10.0 /10

Booking was very easy. Cancellation and price watch was simple and beneficial. I will use easyrentcars.com again

Compact | Ford Focus Estate or similar

7-day rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

Portugal

11-day rental

Economy | Seat Ibiza or similar

Reviewed: Wed, Nov 6, 2019

“Easy and excellent value.”

About SURPRICE RENT A CAR: 9.0 /10

The car had a lot of scratches but I took pictures and they were efficient in checking it was all ok.

About QEEQ: 10.0 /10

NR-TRAVEL.NL

Portugal

8-day rental

Mini | Peugeot 108 or similar

Reviewed: Sat, Aug 31, 2019

“Returning the car was disappointing”

About SURPRICE RENT A CAR: 7.3 /10

Great car and a quick handling service when we get the car. But it was a shame that when the car was returned, the petrol meter was broken and that the lady of the rental company did not believe that the tank was full. She didn't want to see the receipt, while the gas station is across the street from this rental company. It still feels annoying how the handing went. I had to go back to the station to refuel the tank so that it overflowed ;-(

About QEEQ: 10.0 /10

Portugal

7-day rental

Economy | Seat Ibiza or similar

Reviewed: Sun, Jul 7, 2019

“Tons of hidden charges resulting in us walking away without a car, we spent less on taxis!!”

About SURPRICE RENT A CAR: 2.0 /10

We did get to take the car we booked. Hidden charges galore totally more than €200 at SURPRICE, charge for collection after 8pm, they wouldn’t release car without their insurance even though we had separate cover for a year, didn’t except AMEC and wanted to charge for second driver in order to use a second persons card. Addition changes for toll road machine. Stead clear of this company

About QEEQ: 8.0 /10

Booking was easy but will think twice next time and go with one of the more we’ll known car rental companies

L.Wirth

Portugal

4-day rental

Small SUV | Nissan Juke or similar

Reviewed: Thu, Jun 20, 2019

“Easy and super affordable”

About SURPRICE RENT A CAR: 9.0 /10

The shuttle came right as we were getting to the pick up location and it was a short drive and easy check in process. We added a day last minute and then didn’t need it but still had to pay (understandable but wish they would have made that clear when we added on). Return was quick and easy as well.

About QEEQ: 10.0 /10

Really affordable online reservation system, a third of what it would’ve cost otherwise.

Portugal

8-day rental

Mini | Fiat 500 or similar

Reviewed: Sat, Apr 27, 2019

“Easy, friendly, value for money”