Like: They were out of kind if car I reserved and ended up in a truck. They gave me same low rate regardless and we enjoyed the truck. Good customer service. Dislike: The only com0laint I had is that the costs/financial chages,were confusing.
Initially, my experience at the store was not good. After entering my order, the staff quoted a price much higher than my order on the app, claiming it included a drop-off fee and taxes. I pointed out that drop-off fees were already included. After some negotiation, he adjusted the price but it was still high. I showed him the order amount, and after standing my ground, he not only upgraded our car but also gave a price slightly lower than the order. Additionally, my wife forgot her key pouch in the car, and they helped locate it and promised to mail it back. We paid for the shipping, but it was still a pleasant resolution.
Like: The car was clean. Staff offered bottled water. No paperwork was needed; everything was electronic. Dislike: The staff member at the counter attempted to charge us full price even after we showed him our reservation and the price. Once we told him, he adjusted the bill.
Like: the gas mileage was better but not why I rented a mustang convertible, The top was super easy operate in 20 seconds up or down Dislike: for being a mustang I was surprised how under powered it was, no basic navigation either
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
A very good experience.
Dislike: The only com0laint I had is that the costs/financial chages,were confusing.
Relevant Reviews on Enterprise in United States
Guy Haywood
-
-
-
-
View more >G.NUNEZ
-
-
-
-
View more >G.Trask
-
-
-
-
View more >Dislike: We wish we could have caught more fish.
E.Butler
-
-
-
-
View more >Dislike: The staff member at the counter attempted to charge us full price even after we showed him our reservation and the price. Once we told him, he adjusted the bill.
allenb
-
-
-
-
View more >Dislike: for being a mustang I was surprised how under powered it was, no basic navigation either