The car had had a broken windscreen previously. Broken glass was scattered in different places in the car. One passenger in attempting to pick up reading glasses that had slipped down the side of the seat was staked by broken glass.
Although my EasyRentCars booking was for a Rav 4, Europcar had the booking as a smaller SUV. After showing them my EasyRentCars paperwork they gave me a similar size SUV for the same price but it was a lesser quality Holden Equinox and not a 4WD. Also the Europcar drop-off at Southern Cross Station was hard to find and there is no key drop box if you arrive just after office hours like I did. I had to keep the car overnight until the office reopened. Fortunately Europcar was kind enough not to charge me extra for being late.
the lady at the counter wasn't very pleasant to us at all.
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Good, just getting hyundai instead of mitshubishi
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