This company is a scam. When I returned the car, I refueled it to the same level as when I received it. However, after I returned the car, they unjustifiably charged my credit card over twenty Australian dollars. When I went back to their office to dispute it, they checked the car again and found out it was their mistake, but they didn't refund my money. The inspector, an unreasonable woman, falsely claimed she smelled smoke in the car and wanted to charge me over a hundred Australian dollars. They gave me two options: either pay the extra hundred and get the twenty dollar refund, or lose the twenty but not pay the hundred. It was clear they were trying to extort me. Why didn't they inspect the car carefully when I returned it? When I found out about the extra charge and went back to get my refund, they used this excuse to con me out of more money. Garbage company!

1. The car was not fueled when we picked it up. The gas station was somewhat far away, but we negotiated and got a different car. 2. We stayed near Southern Cross Station in Melbourne. Carrying luggage to the pickup point was quite challenging. It would be much more convenient if there was a pickup location inside the station.

Good .. but old car

The car I got was upgraded which was fantastic to accomodate my family, including three teenage sons. The counter guy Penny at atlas was a lovely guy. Very easy to deal with from start to finish.

Booking was simple.

Should have a provision for paying tolls. Vehicle was in a condition for oil service and shown a warning for that.