The vehicle had a significant dent and many scratches. It was dirty on the outside although very clean on the inside. Unfortunately the pick up process was nearly an hour long. Although the staff member serving was incredibly polite and apologetic he was very slow and was alone attempting to serve numerous customers picking up vehicles. The price would have been outstanding had the vehicle been immaculate. I guess you get what you pay for. Overall a fair vehicle for the money and a friendly staff member on pick up.
Experience was good though lady at counter was rude and have to change the car as initial one was damaged . Over all god experience . Money was refunded with in stipulated time
“Every time I book currency conversion charges are levied on my card . Which is annoying.”
About Atlas:5.3/10
Took me 45 mins to rent a car .
The car I had asked for was not available so I was given a small car.
The parking is on 9th floor which takes 10 mins more to pick and drop.
No after hour service or drop off option
“The booking was easy, the car condition was excellent but disappointed by the time they are taking”
About Atlas:8.7/10
I had hired the car on 2nd Feb and returned it on 3rd Feb, its been more than 3 weeks but I haven't received back the security amount from Atlas. I have called them up twice in past 2 weeks, they just say that their automated refund system is failing and will escalate my request. But nothing has been done till date, thats very frustrating.
About QEEQ:9.0/10
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Customer Service
Easy booking, well priced with fair service.
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