Friendly staff and good vehicle. Very helpful.

The reason I wanted to hire a car was I needed more boot space for luggage as my car is to small. I wanted a estate car and that’s what I thought I was getting, but after I’d payed I was given a 2008 Which wasn’t big enough.

Easirent and Zara on the counter were super helpful and sorted me out when my phone didn't work. Very happy with them.

Location is awful. Person who served me at pick up was amazing. Drop off was just diabolical.

I presented full insurance for excess and yet was still obliged to block 1500 from my credit card. In other rentals I have not had to block this which is one reason that I have taken out that insurance. I was not pleased. When dropping off the car I waited 40 mins for the shuttle bus to take me to the terminal. I and two other clients had to ask 3 times for the staff to ring the shuttle and chase it up. The staff were helpful but you really need to have a better relationship with your shuttle bus provider. It is very stressful to be waiting 40 mins for the shuttle when you have a plane to catch.

Like: Nice new vehicle
Dislike: I booked a 7 passenger vehicle but was given a 5 passenger vehicle which made my plans difficult. Thanks