Alamo transferred the operation to Nationals and provided me with a Hyundai SUV. There was also a Dodge SUV available, but to save on fuel, I chose the Hyundai.
When I rented the car, it included a GPS. At BWI airport, Alamo gave us a GPS, but it couldn't be set up. They told me there was no signal inside the parking lot, but there would be signal once I was outside and I should set it up then. After leaving the parking lot, I set it up and followed the GPS instructions, but after 5 minutes, the GPS stopped working. It was 2 AM and there were hardly any people on the road. I had to drive around aimlessly and finally ended up at the airport's departure entrance. I asked someone for directions and eventually found my way to the hotel. Several more attempts to use the GPS also failed. When returning the car, I reported the issue to Alamo, and their response was: 'That is ok because the GPS is a gift!'
I had requested a car with Apple car play so as to make it easy for me to use my phone in the car. The staff just pointed to me the group of cars that I was eligible to pick up. They didn’t know which particular car could help me with my requirements.
About QEEQ:8.0/10
The booking process doesn’t cover the complete costs involved. Once again the local toll charges weren’t covered.
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