Location of the airport location was a BUSH street with very large commerical vehicles in area...a little dangerous/stressful to get in and out of.
Counter staff big help.
The computer program was down and so all the paperwork had to be done by hand. The staff was apologetic and were very helpful. We did end up with a small SUV which was fine. It took quite a while and the office was very crowded. When we were ready to drop-off, we couldn't find an address or phone number or even the name of the company anywhere!! We finally found the place on the internet.
I was a tiny bit worried because there were dents in the car and the policies seemed strict, but as long as we didn't have any issues with blame later, we didn't mind dents, particularly with such an affordable rental. The car worked fine and the experience was smooth and I would definitely use them again.
About QEEQ:10.0/10
Smooth and simple
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Customer Service
Good experience
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