Smooth car rental experience at airport terminal

I told the staff that I had already purchased insurance in China, but they acted like they didn't know and only acknowledged it after I called the rental company’s customer service. They then said it was just a recommendation.

They always recommend unnecessary things and it feels like they want to charge an extra insurance fee.

The car was new and in good condition, returning the car was convenient, the price was reasonable, and there was mutual trust between the customer and the company.

The vehicle we received was spacious and overall pretty clean. There was some minor damage that wasn’t on the report and before we left we had to report it and get the record amended. The staff were all friendly and helpful. Overall very good service and we would recommend and use again

Excellent. No complaints at all

Car (Peugeot 3008) was excellent and really nicely spec'd. Counter staff at pick up were not overly friendly and at pickup noon existent and i had top seek them out. They didn't even inspect car out give me my return paperwork to sign.