Modern cars, friendly staff, great value for money

Easirent and Zara on the counter were super helpful and sorted me out when my phone didn't work. Very happy with them.

Extremely helpful staff. Good courtesy bus to the location and back again. Very friendly. Item was misplaced in the car and they ensured it was returned safely.

I booked a compact car and no compact cars where available, so instead of giving me an upgrade they downgraded me to a smaller car. The attendant who Checked me out wasn’t friendly and he didn’t even apologize for Downgrading me and giving me a car cheaper than what I paid for

I presented full insurance for excess and yet was still obliged to block 1500 from my credit card. In other rentals I have not had to block this which is one reason that I have taken out that insurance. I was not pleased. When dropping off the car I waited 40 mins for the shuttle bus to take me to the terminal. I and two other clients had to ask 3 times for the staff to ring the shuttle and chase it up. The staff were helpful but you really need to have a better relationship with your shuttle bus provider. It is very stressful to be waiting 40 mins for the shuttle when you have a plane to catch.

Like: Nice new vehicle
Dislike: I booked a 7 passenger vehicle but was given a 5 passenger vehicle which made my plans difficult. Thanks