First time driving abroad, the customer service was very patient and guided me, helping me quickly familiarize myself with the vehicle, traffic rules, and other information.
The staff was arrogant and there was no Chinese service. They had a bad attitude when asking for compensation for a tire issue. The car type was changed without prior notice. Reminder: take photos and videos when picking up the car to check everything clearly.
Very Bad experience with the staff in charge of the car checking process as well as during the collect and pick up. No care about the customers, no professional behaviour when we ask information or have a claim. I had better experiences with their staff in Chiang Mai and Bangkok. Apparently their standards are not the same in all agences.
“Not my first time with easyrentcars. Great site !”
About Thai Rent A Car:10.0/10
Car exterior not brand new. Had a few knocks. But inside is great. Aircon is great. Well maintained car. Easy processing.
About QEEQ:10.0/10
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