Waiting time was more than an hour due to shortage of vehicles. stated time was 8:30am but only got the vehicle near 10. Other than that everything was in order. Staff were really friendly.
The front desk service guy had a good attitude, but the return service was very bad. This company engages in commercial fraud. I warn future renters to confirm the final settlement currency, whether it's in USD or AUD. It’s best to record the entire rental process. This is a painful lesson learned from my experience. It’s better not to choose such a company.
A very pleasant car rental experience. The car was in good condition, the service was excellent, and there were no issues. Most importantly, the price was affordable.
Counter staff at collection And drop off were helpful & happy. Car was fine. No up selling which is nice, all in all, I would use Apex has my preferred company to hire car from in future.
When I came to have a flat tyre we changed it only to find that the spare was flat too. They obviously hadn't checked it. This was a problem for us as we couldn't get the car to the tyre place to sort the flat tyre
About QEEQ:10.0/10
Easy rent cars were fantastic and easy to use
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Customer Service
Perfect, minus a little waiting time
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